Day: August 6, 2019

For the second time in just over a month my debit card is not working.

About a month ago, knowing that I would be relocating to my house from the Apartment, I changed the address on the bank account.

This was after talking to a particularly unhelpful representative who not only deactivated my existing card saying that it was expired… It wasn’t! It was set to expire in Aug not June. This resulted in massive inconvenience because it affected all my bill payments and I had to contact everyone linked to the old debit number to give them the new debit number.

At the time, while sitting in the bank I changed the address providing the bank with my driver’s license and other proof that I was who I said I was and that I was in fact the owner of the account. I had the representative make the changes manually and signed the appropriate paperwork in person.

I also got the appropriate email from the bank confirming the change. My new card was working and everything was hunky dory. (Aside from the inconvenience.)

Over the last couple of weeks I started getting emails saying that I needed to confirm my address For Your safety and convenience. I figured it was routine and didn’t pay much attention. After all I’d just confirmed In person right? 

I logged into the bank website and there were no messages or action items for me to perform. I thought OK just the computers sending spam.

This morning my new debit card is deactivated… So I’m without access to my cash, AGAIN!

Once again, I logged into the banking website and yet again there were no messages or action items for me to complete.

Obviously, I’m going to need to go to the bank because I’m not interested in talking to their phone representatives. And someone needs to know that this has caused me to rethink my association with their institution.

I have enough going on in my life without worrying about if the debit card is going to be shut down for no apparent reason.

 Thank goodness that I have a wad of cash in my wallet. Otherwise this could be a real problem.

I’m thinking that as soon as the final paychecks from the company are deposited, I’m going to close the account and move my banking back to the local credit union. At least they don’t screw with my money at the drop of a hat.

My time in San Diego is coming to an end and honestly… I’m not going to be looking back.