The other half has a PayPal account, they also had a PayPal credit account.
On both accounts, the balances are zero, and have been for quite some time.
Based on the now retracted misinformation that PayPal sent out over the weekend, the other half decided to close the PayPal account(s) totally.
The logic here is that PayPal sent out an updated AUP which had all the language in full legalese. The other half looks at this as clear intent. This was not a mistake, as PayPal wants to frame it. This updated policy went through PayPal’s legal folks, it went through innumerable reviews and revisions and was then sent out.
No-one who has ever worked in corporate America, specifically in the software industry is ever going to believe that the changes to PayPal’s policy were a mistake, or a typo, or whatever.
Based on that knowledge, the other half decided to cut all ties with PayPal because this “misinformation” that PayPal sent out demonstrates clearly malicious intent.
The other half spent 3+ hours being bounced around PayPal trying to close the accounts. They were successful in closing the credit account. But were then transferred back to the actual PayPal people who said that the credit card was still open.
The other half gave the folks at PayPal the confirmation number indicating that the credit account was closed but the PayPal girl couldn’t confirm that even with a confirmation number. So what good is the confirmation number?
Back to the PayPal credit folks the other half is transferred. Once again a happy people personality phone system must be navigated.
Once again there are endless recordings about working with the account online. Once again back at the credit part of PayPal it’s confirmed that the credit account is closed.
Then back to the PayPal idiots and this time the other half cuts through all the bullshit about how the updated policy was misinformation, gives the confirmation number again proving that the credit account is closed and is finally told, “Oh, you have to wait two days after closing the credit account before we can close your PayPal account.
At this point, the other half is quite heated, and points out that had someone told them that an hour and a half ago it would have been nice.
Then the other half goes for the kill.
“Since your updated policy is now classified as misinformation when can I expect my $2500? And since the person from your company I spoke with who transferred me back to the credit folks also gave me misinformation shouldn’t I be getting $5000?
The silence on the other end of the phone was deafening. The poor lady probably had heard the line about paying the customer for PayPal’s misinformation endlessly over the past few days, but I’m not sure she’d heard the additional $2500 being asked for, because their call center gave out misinformation about closing the account.
So for those of you who are rightfully trying to close PayPal accounts.
Step One, Close the credit account.
Step Two, wait two full banking days.
Step Three, go online or call these people up and close the PayPal part of the account.
When I closed my PayPal account several years ago, I was told that the account would take 30 days to actually close. Since there was no money in the account I didn’t care, but I’d bet that you’re going to be waiting a month for your money if you have a balance in your PayPal account.
If you call, be prepared for them to tell you it was all a mistake over and over again. At one point the person the other half was talking to offered $15.00 cash to keep the account open.
Yes folks, PayPal values you that much… A whole $15.00!
The other half told the call center person that was insulting and suggested instead adding a couple of zeros to the amount.
I think we should send PayPal an invoice for $5015.00 or perhaps for $6500.00 to be fair.
Get out of PayPal folks. It’s going to take patience and perseverance and these people will run you in little circles but in the long run seeing them go down in flames will probably be a beautiful sight.
I guess if you’ve got stock in PayPal you might want to sell it quick.
Just a little update 11/7/2022:
It turns out that PayPal has in fact instituted their 2500.00 fine for misinformation. Apparently they slid it in with stealth, like a bastard who lets their date see them put a condom on, then stealthily pulls the condom off before penetration.
This comes after PayPal Customer Service repeatedly told the other half that PayPal wasn’t going to charge anyone 2500.00.
So PayPal LIED! Isn’t that misinformation? Does that mean I could legitimately send PayPal an invoice for 5000.00? They spread misinformation TWICE! Once when they said they weren’t going to impose this ridiculous fine and now they have. By my calculation, that’s two incidents of misinformation.
PayPal caused me grievous harm lying like they have. I’ve been triggered! My little heard hurts! I’m so offended!
Yeah, I know…
I’m going to be whistling for that money.
It does highlight the hypocrisy of the left. This is one of those glaring examples of “Our Betters” getting away with exactly what they tell us is an offense.
We live in bizzaro world. Everything the left tells us is true, turns out to be almost exactly 180 degrees from the truth.
It’s time to call these asshole out, every time, on every thing, they say.