Tag: Assholes

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Sorry, I’ve been a little cranky.

I’ve hurt one of my knees again. When I say hurt, I mean chronic stabbing pain.

Jesse has been very sweet on our walks and is putting up with “old man slow”.

It’s messing with my sleep and making me really tired. So tired, that doing anything is an almost insurmountable chore.

On the plus side it’s getting better and each day, the pain is dialing down a bit, or maybe I’m just getting used to it.

I’ll be doing okay minding my own business, then I’ll catch some stupidity in politics, the government, or the talking heads & think I’ve had a stroke or something because the news and sound bites are just plain insane.

M113 Salt Creature.I actually dreamt I was watching Kamala Harris on TV and she was in a super diverse room of people. It was an interview, (about what I don’t recall.) Each person that asked her a question was obviously ethnic in some way. Kamala answered in their accent.

The crowd didn’t like her answers so they started firing questions at her all at once. She tried to answer each person in their local accent and it kept going until not only was Kamala changing accents, but her face was mirroring the characteristics of the person she was focused on. It got faster & faster until finally she didn’t look human anymore.

Then, where Kamala had been standing at a podium there was suddenly this creature panting from exhaustion. (I just realized It was the old salt monster from the original StarTrek.)

The reporters didn’t miss a beat and called the transformation, “a regrettable makeup malfunction”. Then began painting the event as a trick of the light, combined with MAGA digital interference from the internet, being injected into their live television stream.

That’s when I woke up.

I think that in one way or another for the past 10 years politics has been permeating all our waking lives. There was a time when we could pretty much ignore the stupidity. A) The level of individual human stupidity hasn’t changed. B) The concentration of truly stupid people in our government has.

It’s reached a kind of critical mass, it’s no longer about one idiot in the House asking if putting a large naval base on an island will cause the island to capsize. Although watching that Admiral choke back his first, second, third, and fourth responses while maintaining a poker face was amusing.

Now the number of truly idiotic people elected to government offices has tipped the balance such that the outliers are the sane and reasonable suggestions, and the normal stuff coming out of any office in D.C. is batshit crazy, short bus stupid, or some ugly combination of both. 

Which brings me to my point. It’s become literally impossible to ignore the buffoonery and it’s become normalized, even if you’re not crazy, you feel like you’re crazy.

That “background noise” has a habit of keeping me low level cranky most of the time. At that level, I’m usually in pretty decent control but when you add sharp stabbing pain, well the control slips. And I tend to fire off rants, screeds? without much filtering. 

All of which is to explain that this blog might be a lot more random than usual. It might also be a little more pithy than usual. So buckle up buttercups, it might be a bumpy ride.

And I apologize in advance.

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Alright this kinda pissses me off but it was not unexpected.

The final T-Mobile bill showed up.

They are totally Sprintified now. Between the old Sprint’s terrible billing practices and T-Mobile’s well renown awful billing practices what you get, when you leave them is a bill that is about DOUBLE your normal rate. 

My monthly bill for years was 120.00. Then when I lost Jerry my bill dropped to $75.00. Then T-Mobile decided to raise their prices while other carriers were advertising lower rates.

Since I had the temerity to ask, about lower rates and was essentially told by a representative off shore that I shouldn’t be asking about lower rates. I made arrangement to go to one of those other carriers.

As Expected T-mobile had to make this a bad divorce, complete with alimony.

I suppose in the world I’d choose to live. I’d have expected them to ask why I’m leaving.

I’d have expected them to say, “Here’s your final bill and it’s prorated such that you only owe us for the days that you actually used our services. We’re sorry to see you go after 14 years and want you to know you’re welcome to come back to us at any time.“

Nope!

What you get is a psychotic blend. 

“We’re Sorry to see you go. You owe us 140.07“

They printed some really weird itemization. It looks like the phone line being ported to the new company collapsed the bundled plan that had my iPad and Apple Watch attached. But you can’t have a phone line on an Apple Watch by itself without a cell phone plan so in theory the watch plan should have ended when the phone plan did. 

Except it didn’t… The iPad plan since it was no longer attached to a phone plan jumped from $20 a month to $77 a month and then they doubled it. They didn’t care or notice that I manually cancelled these plans 2 days after the phone number had been ported. Nor did they care that I couldn’t cancel these plans because when they killed the phone line, they also killed my online access to the entire account.

They were acting just like a psychotic bitch burning your clothes on the front lawn!

I could call them, I could fight with their foreign customer service and get “The plan is the plan” or just pay the bill.

I’m going to choose the latter because I don’t have the energy to fight what will be a losing battle, just on principal. We all know that none of the foreign customer service people have the ability to “DO” anything. They’re just punching bags reading from scripts. AI will soon replace them and do just as fine a job as they do. Mindless recitation of a script with no comprehension of the words and less comprehension of the customer issue at hand.

Nope. I’ll simply make sure that I let as many people know T-Mobile is just as shitty as the other big carriers these days. They’ve arrived! They’re on Par with AT&T, and Verizon. Congratulations T-Mobile!

In closing,

Why are any of you reading this, paying top dollar to one of the big three when you can get comparable service for 1/3 or 1/2 the price from one of the alternate providers?

Just for the ability to flip them the finger about their shitty customer service and billing practices it might be worth switching.

However, I’d suggest that you contact your particular carrier and force them to calculate the exact day you cancel service to prevent them from screwing ya with a divorce settlement.

I might report T-Mobile to the FCC and CPUC, just to have it on file if there’s a class action lawsuit about unfair billing practices.

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After Years (more than a decade) T-Mobile & I end the relationship in a shitty way

T-Mobile logo pink.I transferred my number to another carrier.

T-Mobile acts these days lot more like the shitshow formerly known as SPRINT.

The relationship came to an end when one of TMobile’s representatives said, “The Plan is the plan” 

She was explaining to me that TMobile was still going to bill me $75, a full month of service, which also included service for my phone line, (cancelled on 5/31) when I was pulling the plug on the first of the month.

What’s really annoying is that I was just auto-billed my monthly $75, 3 days ago. I’d have thought that any services would be prorated.

I asked the representative if the billing was pre or post paid.

The little foreign girl didn’t seem to understand what I was asking and just repeated 

“The Plan is the Plan”

As if that answered my question or concern about their billing practices.

WOW!!!!

Sprint Corp 742392705.This by the way is exactly how I felt when I finally terminated my relationship with SPRINT long distance years ago. I remember the same sort of billing bullshit and that is exactly why I avoided SPRINT as a mobile phone provider.

It’s just bad business practices and the corporate heads simply expect you to swallow it.

My new carrier is based in Georgia and their customer service folks are all American. T-Mobile’s customer service is at least partially out outside the country.

Worst case scenario I’m being billed the equivalent of Alimony for breaking up with T-Mobile. Thankfully it’s only one month.

Depending on what they do, I may or may not report their behavior to the FCC and Better Business bureau.

At this point, I could see putting T-Mobile on the “Avoid at all Costs” list. 

Recently, I’ve been wondering, am I the only person noticing that customer service is getting worse and worse?