Tag: Annoyances

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I am not patient.

June 3rd, there was this. A pipe for the fire suppression system burst.

So the living room is flooded, everything is soaked. Despite the fact that I ran though the water, (with live electrical connections sitting in the water…) shut the fire suppression unit off stopping the water, the damage is considerable. In hindsight, I probably should have taken no action. Maybe I should have just let the system free flow for a while.

The system only ran like that for a couple of minutes.

Then I began the cleanup.

As it turns out, cleaning up the water was only the beginning of the nightmare.

The REAL nightmare began when the insurance company was called.

First the agent supposedly handling our account didn’t return the phone call, AND NEVER DID Call back regarding this matter. She ultimately did call me when she was notified that I’d chosen another agent. Note she only called when she realized she was losing a paying customer. Uh Huh, funny how that got her attention.

This happened at about 3:00 PM and she should have been in the office but as usual I was only able to leave a message. Sigh… called the corporate 800 number and got the claim started. They said to call Service Master to begin the remediation.

Service Master came up, took a lot of photos, did a lot of scanning for areas of water intrusion, and looked very efficient. Notice, I said “looked”. Turns out, apparently little of that information collected went anywhere except the iPad of the person taking the photos. Supposedly, all that information was being uploaded to Service Master’s systems and then was going o be sent to the insurance company.

Uhhh, NOPE!

While waiting for the insurance claims adjuster to call. I kept cleaning and drying things out.

I was trying to actually save as much as possible. Hoping to keep the insurance premiums down by doing the right thing. At the time I was wondering if it was actually worth it.

I wondered if I should have just left the water running. I wondered if it would have be simpler and easier on me to just total everything. It would have been more comfortable to allow the house to be so damaged that we got sent to a hotel on the insurance companies dime. At least then we’d have been in air-conditioning.

In my innocence, I actually thought that minimizing the damage would be appreciated.

I was a MORON!

This is what the place looked like after I’d scrubbed, cleaned, and dried everything as best I could.

I’d taken everything that was soaked through out to the front deck where it could do no harm. I’d dried and with some neighborly help, moved everything that could be moved to the other end of the room.

The house was open and has been wide open since. The temperatures have been high, and the humidity low. A fortunate combination if you’re trying to dry something out. I’d wet vac ed the standing water out, then I’d scrubbed and mopped. All I could do was trust physics at this point.

Then Service Master came back. They packed out everything. Pulled down the drywall, opened up the ceiling yanked out the wet insulation, and exposed the rafters.

Then came the drying machine that actually raised the humidity in the house rather than lowered it. This machine only pulled a single cup of water out of the air in the house over a 24 hour period. Impressive! Opening the windows and doors dried things out much faster and more quietly than the Service Master option.

Physics of a warm dry wind blowing through an area 1. Technological intervention -5.

The culprit pipe was exposed. It spent the next 2 weeks dripping into a bucket. Service Master didn’t know how to drain the system. Nor did I.

Turns out, it’s pretty easy if you know which valve to open. Sadly, I didn’t because when it comes to the fire suppression system I leave it in the hands of professionals.

Which brings up another point. The insurance claims adjuster in AZ kept telling me to just call a plumber.

Uh no… This is California!!! ONLY CERTIFIED Fire Suppression professionals can touch a sprinkler system. Which means that I had to wait until one of the two possible certified companies, within a 70 mile range could come out to work on this thing…

The Claims guy kept pounding on calling a plumber. It’s REALLY sad to think of all the folks this guy may have told to invalidate their certifications on their fire suppression systems and how that may (or may not) affect their abilities to sell their homes later on.

Of course this guy will have moved up, or moved out of the claims department and will later say categorically, “I never told anyone to do that…”

Uh yeah..

I knew stuff the Claims Adjuster didn’t because I’d already been through this with previous repairs to the damn system. Expensive, numerous repairs.

What annoyed the piss out of me with this guy was that he kept calling the system “Plumbing” and saying that I was responsible. As though we were talking about a sink or toilet. A sink or a toilet is simple. go to Home Depot by the parts ya need to fix it and DIY.

I personally hate doing plumbing for a variety of reasons but I can. I can also choose not to have a working sink, or toilet. I’ve got two bathrooms if one is broken, it presents no hazard whatsoever to use the other while I get the parts, and figure out how to fix the problem.

I have to have the Fire Suppression system, it must be certified, it must be maintained, it must be inspected and tested yearly. I have no choice in the matter. (If I did, I’d turn the system off, drain it, and be done with it.) But, I have no choice. It’s State, County, and locally mandated.

To my way of thinking, that makes this a straight-up insurance company issue.

When I was fortunate enough to speak to another Claims Adjuster, she agreed with me. She even found a rule in the policy stating so. She also agreed to pay for the fire suppression repairs.

My usual Claims Adjuster called, all on his own without my having to leave 4 messages, the very next day… He was trying to weasel out of the commitment the other claims adjuster made.

Huh… NOPE!

I pointed out that the system had apparently passed inspection with a critical component missing. The claims adjuster practically orgasmed. Oh, I know he was thinking about subrogation and being able to recoup the costs.

He wanted to know if I knew who installed the system in the first place. I told him I did not. But that he could look it up.

This confused him. I told him that his company had paid for the rebuilding of this house 10 or 11 years ago. That rebuild had been done through one of their preferred vendors and the insurance company (his company) must have a list of subcontractors they paid.

I enjoyed being able to say, if subrogation was involved, that he’d be in subrogation with his own company. There was dead silence on the other end of the phone. The conversation ended pretty quickly after that.

I would happily roll the entire policy up and shove it up this guys ass. Paper cuts can be a real bitch!

My Claims Adjuster really doesn’t like losing. I get it. I like winning, especially when I bare my fangs and get to sink ’em into someone. I like watching the light fade from their eyes as they realize they’ve lost.

I think my Claims Adjuster has put me back on ignore… In a sick way I’m hoping he has.

Metaphorically, I’ll be able to go for the jugular. My patience with this whole thing has come to an end.

It’s strange that after a month of looking at open ceiling, and screwed up flooring. It’s almost normal now. Another month two and I won’t care at all.

Since the ceiling is open, and the insulation is gone, the living area is open to the rafters. There are vents in the roof to allow heat to escape from the attic. Meaning that it’s pointless to run the air conditioner. It’s been in the 90s here for the past two weeks.

It would be nice to run the A/C especially at night.

Since I don’t know how long it will be until the reconstruction crew is going to get up here. I’m considering taking The Martian approach. While I’m not going to have to “Science” the shit out of this, I think I am going to get creative.

A roll of insulation, a sharp hawksbill knife, a couple of 10×10 sheets of heavy plastic drop cloth, a staple gun, some duct tape, and a ladder should about cover it.

Hell while I’m at it, maybe I’ll go into the attic and do some maintenance on the duct work too. I’m sure the ducts have leaks simply because the duct tape used when the house was built appears to be breaking down.

At least then, I could close the house and turn on the A/C.

If I work it right, I should be able to bill the supplies to the insurance policy too.

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The Job Search continues

As it has for almost 2 years now…

When I was notified that my Job was being outsourced, I started looking. Anyone with half a brain would have at that point. I was hoping to secure a position before the actual layoff, even though it meant that I’d be leaving money on the table.

“We’re going to lay you off, but if you leave before we lay you off you don’t get this bundle of money we’re going to pay you if you stay with us so we can enjoy making sure your’e really fucked.“

Corporate logic! How about you offer to pay a pro-rated amount up until the time you lay us off?

Ultimately it hasn’t mattered a bit. I’ve been looking and sending endless resumes and filling out online job applications until I’m honestly sick of it. I’m sick of being approached by strangers saying they’ve got the perfect job for me only to jump through all their hoops and then hear NOTHING!

I’m sick of calling to follow-up on positions I’ve applied for and not being able to reach the person, leaving a message, then never getting the simple courtesy of a return phone call or an email telling me what the status of the position is.

I’m sick of reaching out to recruiters that someone I know has dealt with, only to be ghosted.

There are those like my Mother who’d say, “Well it’s the COVID dear… “

No Mom, it’s not the COVID, this has been going on since well before the COVID gave everyone an excuse to be jerks.

Then there’s these websites like Glassdoor. “We’ve found a Job that we think lines up with you perfectly. Customer Service Representative for a Beauty Supply and Accessories company in Cupertino, Pay range 20,000 per year. Not Remote”

SAY WHAT?!!

You can’t live in Cupertino for 20K a year. Maybe if you lived in your car, and it was paid for and you had no bills, and didn’t need to eat.

If it was just a one off mistake fine, but this has become a constant. No where in my resume does it say that I have any idea about anything related to beauty supplies!

I’m a Software Quality Assurance / Software Test engineer. How do you get to Customer Service Representative from a 30 year resume that’s uploaded to your site, and then was redundantly filled in on your customized series of forms?

Glassdoor, you’re so out of here!

So I closed the account on that particular aggregator of jobs which hadn’t done me a lick of good anyway.

Then when I close the account which didn’t ask any questions about why I was closing the account, I get an email saying that a review of some job, [I hadn’t made any reviews in at least a year] suddenly violates their community standards.

The email rolled in within seconds of my closing the account, so it’s fairly obvious that they sent it by mistake instead of an email stating I’d closed the account. Hmmm. Perhaps Glassdoor could use my services? Just saying…

I’ve lost count of how many hours I’ve spent looking for a job. I no longer know how many different applications and forms I’ve filled out online. All for nothing!

I know, there are those who’d say, “Just keep trying, it’ll work out for you, you may fill out 1000 applications but you only need one to be successful.“

I used to be able to have two or three offers, in recent years that’s dwindled to offering to suck cock for just an interview.

I’m not into the Pollyanna shit anymore.

The thing that gets me is that while I’m working with all these online job applications, I’m finding bugs in them.

In some cases it’s typos throughout the forms, in other cases it’s forms that don’t work properly on Mac or Windows. I seriously think I should be paid to do nothing but test the forms companies put out on their public facing web sites. At least then their company HR pages wouldn’t be an embarrassment.

I’d consider just going back to printed resume and good old fashioned US mail in response to Job postings. The only problem with that is hiring companies rarely post an actual address or phone number so that you could even go “Old School”.

There’s another site that’s really funny. They’ll post positions that say, located in Ontario, CA. What they really mean is Toronto, Ontario, Canada. The problem is that even on the description of the job they’ll still say Ontario, CA and it isn’t until you get to entering your information and the application won’t accept a US zip code that you realize the mistake.

Give me a good old fashioned newspaper want ad section any day. I know, you’d think, “Hey there’s an idea,” You’d be wrong. a large number of newspaper want ads simply direct you to their online resources like careerbuilder.com. Which puts you right back into a nationwide database that probably hasn’t been purged of erroneous records for a decade.

There are the other aggregator sites that post positions as “NEW” but when you follow the link back to it’s source you find that the position is already 3 months old and has been filled. The position may be “NEW” to the aggregator, but it’s really so stale you could grow penicillin on it.

There must be a better way. This online bullshit ain’t cutting it.

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After two days of Snow clearing…

I can see the road in front of the house. It had about an inch of compressed ice on it.

The snow players, as anticipated made their appearance. Saturday wasn’t too bad, Sunday on the other hand was an absolute shit show.

They actually pulled up the stakes labeled “Reforestation” that marked where new trees had been planted. Obviously, the stakes were in the way of these people’s fun.

The police were up here at least 3 times running everyone out of the neighborhood, because they’d parked so that the roads were blocked. I do appreciate the police and they were ticketing and towing to beat the band.

One humorous incident came when a full sized expedition was backing into my driveway and about to hit the other half’s car. I stepped out onto the deck and yelled at them to stop. The vehicle was loaded with people, but the woman in the passenger seat told me they were locals trying to avoid the snow players.

When I pointed out that they must be new to the area because all the locals know there is no way to get to town except via Hwy 2 due to the bridge being under construction and the wash, she realized she’d been caught lying through her teeth. Then the driver of the expedition backed down the street. Where they went, I don’t know.

I can tell you that to a local it’s obvious you don’t live here. Your vehicle is too clean and if you look at other vehicles from around here, you’ll notice ice on the roof or muddy snow or splashed mud on the quarter panels and in the wheel wells.

My car is in the garage, and even it has evidence of having been driven in snowy conditions. During this time of year it’s pointless to wash your car except about once a month.

Then there was the neighbor next door who noticed an adult male trying all the doors on a house for sale across the street. When she asked him what he was doing he replied, “I’m here to fix the water heater.”

When she asked him where his truck and tools were, he disappeared behind the house and she called the police. We suspect that he was looking for a bathroom for his 3 children and wife who were playing all over the property.

Dude… This ain’t Disneyland and we don’t need to cater to your wishes or needs. Of course that means someone is going to find human poop in their yard come springtime.

Ugh! Those are just two of the incidents that stand out. The whole day was like that. So I spent most of the day shovel in hand chipping at the ice. It gave me a good excuse to keep an eye on the stupidity and generally keep folks off our street and out of our yards.

Today, has brought light showers and warmer weather it’s about 39° and thankfully the showers are more rain than sleet.

We’re expecting warmer temps and even sunshine later in the week. There was supposed to be another snow storm on Wednesday but it looks like that’s breaking up over the coast. That is a relief! All of the neighbors are tired and achy from the snow removal and none of us were looking forward to having to do it all again so soon.

We never had this kind of snow play problem before the county decided to widen the wash as part of an ill conceived flood control project. A project that over ten years has resulted in the county spending millions in overtime digging out the log flume they created, year round.

Finally a year or two ago, someone decided that replacing the bridge that had washed out was more cost effective.

Funny how the residents suggested that in the first place and also pointed out that the county solution would cost more in the long run and cause other unanticipated problems in the area.

The wash before the county messed with it, was a natural meandering space with trees and a lovely trail. The wash itself wasn’t a 50 foot deep straight gash in the landscape. It was obvious to everyone visiting the town that this was not a place to play in the snow.

After the county work, the wash looks very much like a ski run and tourists use it as such because they’re tired of sitting in line to get to the actual snow play areas or ski runs.

The first winter after the county work, everyone at this end of town knew we were screwed.

For 7 or 8 straight years we’ve watched the county dig out the wash year round, to keep the road open. Each spring the county shows up with saplings to plant in the devastation they created. Each winter, those saplings are trampled and destroyed by snow players looking for free winter fun, instead of using the appropriate and safe designated areas.

People fall and get hurt every single weekend playing in the wash because they have no idea there are rocks under the snow that they cannot see. Having to split the paramedics between both ends of town also means that skiers who are injured on the actual slopes have to wait for medical help or be airlifted out if their need is really great. Not to mention having to pay triple shifts to fire and police.

These are all things that I personally mentioned in the town meetings opposing the county’s wash project. They were only concerned with the official environmental impact statement and basically told me to shut up. They were unconcerned with the impact this would have on the property owners.

They kept telling us it was for erosion control.

Now the county is having to pay property owners whose property fronts the wash for loss of property and fences that are washed away.

If you hike up to the national forest property that was left alone, you’ll find that nature knows best. Beyond where the county boondoggle stops, the original wash is largely unchanged. Erosion is minimal and the natural habitat has naturally occurring pools of clear fresh water for the animals of the forest. It’s beautiful and doesn’t look like the lunar surface.

I think it was Reagan who said the most terrifying words every heard were, “We’re from the government and here to help you.“

I’m going to go take the dog out for a walk. He’s been cooped up in the house all weekend. I’m thinking that we’ll start picking up the trash in the wash too. I can see from the back deck, there are hundreds of surgical masks littering the landscape. Those in addition to the food wrappers and broken plastic sleds give the wash and the one remaining trail the appearance of living in a land fill.

If the dog will be more or less calm, I’ll take some pictures and update this post with them.

Sigh…

Here’s a few pictures. The cleanup is ongoing.

We’ve got a call into the Board of Supervisors.

Apparently, their phones began ringing at 8:00 AM on Monday Morning. Folks are tired of being trapped in their homes by the chaos.

However, I know a lot of people up here don’t really expect politicians to actually do anything.

This last photo is of blood in the snow. Unfortunately, the red in the photo looks more brown. In daylight, the red was more vibrant. I think this wasn’t anything more severe than a nose bleed, caused by cold dry air.

It’s probably going to take a large patch of bloody snow to get the County’s attention. Unfortunately, that means someone is going to have to really get hurt.