{"id":6912,"date":"2015-11-13T12:19:33","date_gmt":"2015-11-13T19:19:33","guid":{"rendered":"http:\/\/bone-in-the-throat.com\/Blog\/?p=6912"},"modified":"2021-08-26T18:27:29","modified_gmt":"2021-08-27T01:27:29","slug":"o-boy-that-was-an-annoying-fail","status":"publish","type":"post","link":"https:\/\/bone-in-the-throat.com\/Blog\/2015\/11\/13\/o-boy-that-was-an-annoying-fail\/","title":{"rendered":"O Boy! That was an annoying FAIL!"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" style=\"float: right;\" title=\"mac-app-store-100626106-primary.idge.png\" src=\"https:\/\/bone-in-the-throat.com\/Blog\/wp-content\/uploads\/2015\/11\/mac-app-store-100626106-primary.idge_.png\" alt=\"Mac app store 100626106 primary idge\" width=\"298\" height=\"199\" border=\"0\" \/><\/p>\n<p>Sometimes even the best of systems gets hoisted by its own petard.<\/p>\n<p>I was using my computer the other day and moved from one room to the other. I got distracted and my computer went to sleep. Situation normal, this chain of events happens all the time.<\/p>\n<p>Except when I came back woke my computer and tried to fire up a program that I use off &amp; on almost every day.<\/p>\n<p>Then my computer said<\/p>\n<p>&ldquo;This program is damaged and can&rsquo;t be opened. Delete the program and download it again from the App Store.&rdquo;<\/p>\n<p>I tried another program,<\/p>\n<p>&ldquo;Licensing Error. A license was found but it does not appear to be for this computer.&rdquo;<\/p>\n<p>And another program,<\/p>\n<p>&#8220;This program was purchased on another computer. Please enter your ID to authorize this program for use with this computer.&rdquo;<\/p>\n<p>Whoa! Something is seriously wrong.<\/p>\n<p>OK<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"float: right;\" title=\"Logoist.png\" src=\"https:\/\/bone-in-the-throat.com\/Blog\/wp-content\/uploads\/2015\/11\/Logoist.png\" alt=\"Logoist\" width=\"297\" height=\"113\" border=\"0\" \/><\/p>\n<p>Rebooting!<\/p>\n<p>Same problem, and then I realize the issue is only with programs that I&rsquo;ve &nbsp;purchased from the Apple App Store. Okay, I re-enter my app store ID, then I&rsquo;m told that&rsquo;s not the right ID. I power down the machine and try again. It shouldn&rsquo;t have mattered and it didn&rsquo;t, but I wanted a pristine system to begin troubleshooting.<\/p>\n<p>After a few more minutes, I get the App Store to accept my ID by specifically telling the App Store to log me out then logging back in. Progress!<\/p>\n<p>I still can&rsquo;t get any programs from the App Store to work. I pick one that doesn&rsquo;t store a lot of data, for example a utility instead of my checkbook program, then delete it.<\/p>\n<p>The App Store shows that the program is available for download \/ installation.<\/p>\n<p>I download it and try to execute it.<\/p>\n<p>&ldquo;This program is damaged and can&rsquo;t be opened. Delete the program and download it again from the App Store.&rdquo;<\/p>\n<p>OK WTF?<\/p>\n<p>I call Apple.<\/p>\n<p>After fighting through their &ldquo;Helpful voice prompt with genuine people personality&rdquo; I get hold of someone in iTunes support. Because guess what? There doesn&rsquo;t seem to be a selection that Mr. Roboto understands as needing help with the Application Store.<\/p>\n<p>You&rsquo;d think that would be one of the options they offer at a top level menu&#8230; You&rsquo;d be dead wrong!<\/p>\n<p>Anyhow, I get transferred to a nice person who works in the app store help department and after walking through all the steps that I tried on my own he&rsquo;s really confused too.<\/p>\n<p>I pick another program and delete it while he&rsquo;s on the line, then I re-download this one and whadaya know? It works.<\/p>\n<p>I ask if there&rsquo;s something going on in the App Store. He checks and says, &ldquo;Nope, nothing amiss for the past 8 hours.&rdquo;<\/p>\n<p>Okay&#8230;<\/p>\n<p>I delete and reinstall every program I&rsquo;ve purchased from the App Store. ALL but one is working again. The one I&rsquo;m having problems with is a problem with that piece of software and the company admits they&rsquo;ve got a problem they&rsquo;re working to resolve on their website.<\/p>\n<p>I go on with my day and think, &ldquo;That was damn strange.&rdquo;<\/p>\n<hr \/>\n<p>This morning I see an article in Computerworld,&nbsp;<a style=\"font-weight: bold;\" href=\"http:\/\/www.computerworld.com\/article\/3004824\/mac-os-x\/lapsed-apple-certificate-triggers-massive-mac-app-fiasco.html\">Lapsed Apple certificate triggers massive Mac app fiasco<\/a>. I read the article and think&#8230;&nbsp;&ldquo;No Shit?&rdquo;<\/p>\n<p>There&rsquo;s always been a slight tightness in the pit of my stomach about using cloud application stores.<\/p>\n<p>I categorically refuse to use the Adobe cloud mostly because the cost is prohibitively high.<\/p>\n<p>I do use the Microsoft Office cloud based suite because it&rsquo;s cheap and efficient. Even if it can&rsquo;t &ldquo;phone home&#8221; for a while the programs still work and then degrade gracefully.<\/p>\n<p>I never in my wildest dreams thought about programs not only refusing to launch, but also giving completely erroneous information about what the heck their problem was because of a lapsed security certificate. &nbsp;<\/p>\n<p>Apple could have, and should have given a message that specifically said the certificate was expired. Then when they fixed the certificate everything should have been updated and we&rsquo;d have been inconvenienced, but at least the customers wouldn&rsquo;t have been wasting time deleting and reinstalling software.<\/p>\n<p>I like the opening paragraphs of the Computerworld article.<\/p>\n<p style=\"margin: 0px 0px 16px 160px; font-family: museo-sans, 'Helvetica Neue', Helvetica, Arial, sans-serif, sans-serif; padding: 0px 20px; -webkit-transition: margin 0.3s ease 0ms; transition: margin 0.3s ease 0ms; font-size: 1.0625rem; line-height: 1.6rem; max-width: 620px;\">&#8220;A lapsed Apple digital certificate today triggered a massive app fiasco that prevented Mac users from running software they&#8217;d purchased from the Mac App Store.<\/p>\n<p style=\"margin: 0px 0px 16px 160px; font-family: museo-sans, 'Helvetica Neue', Helvetica, Arial, sans-serif, sans-serif; padding: 0px 20px; -webkit-transition: margin 0.3s ease 0ms; transition: margin 0.3s ease 0ms; font-size: 1.0625rem; line-height: 1.6rem; max-width: 620px;\">&#8220;Whenever you download an app from the Mac App Store, the app provides a cryptographically-signed receipt,&#8221; explained Paul Haddad, a co-founder of&nbsp;<a style=\"color: #a31e22;\" href=\"http:\/\/tapbots.com\/\" target=\"new\" rel=\"noopener\">Tapbots<\/a>, the company behind the popular Tweetbot&nbsp;<a style=\"color: #a31e22;\" title=\"Twitter\" href=\"http:\/\/www.twitter.com\/\" target=\"new\" rel=\"noopener\">Twitter<\/a>&nbsp;client, in an email reply to questions today. &#8220;These receipts are signed with various certificates with different expiration dates. One of those is the &#8216;Mac App Store Receipt Signing;&#8217; that expires every two years. That certificate expired on &#8216;Nov 11 21:58:01 2015 GMT,&#8217; which caused most existing App Store receipts to no longer be considered valid.&#8221;<\/p>\n<p style=\"margin: 0px 0px 16px 160px; font-family: museo-sans, 'Helvetica Neue', Helvetica, Arial, sans-serif, sans-serif; padding: 0px 20px; -webkit-transition: margin 0.3s ease 0ms; transition: margin 0.3s ease 0ms; font-size: 1.0625rem; line-height: 1.6rem; max-width: 620px;\">Whoops.<\/p>\n<p style=\"margin: 0px 0px 16px 160px; font-family: museo-sans, 'Helvetica Neue', Helvetica, Arial, sans-serif, sans-serif; padding: 0px 20px; -webkit-transition: margin 0.3s ease 0ms; transition: margin 0.3s ease 0ms; font-size: 1.0625rem; line-height: 1.6rem; max-width: 620px;\">The result: Bedlam.&rdquo;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"float: right;\" title=\"bedlam.png\" src=\"https:\/\/bone-in-the-throat.com\/Blog\/wp-content\/uploads\/2015\/11\/bedlam.png\" alt=\"Bedlam\" width=\"299\" height=\"239\" border=\"0\" \/><\/p>\n<p>Understatement, but <em>Bedlam<\/em> is a great word that isn&rsquo;t used much these days.<\/p>\n<p>It does make me rethink using the App Store. Perhaps, I&rsquo;d be better off going back to the old way of doing things.<\/p>\n<p>On the one hand the App store means that I only have my credit card registered on one site, the old way I&rsquo;d have my card spread around the internet like a $2 whore.<\/p>\n<p>Maybe software vendors could start using Bitcoin, so we don&rsquo;t have to expose our credit card info?<\/p>\n<p>HAHAHAHAHAHAHAAHA! &nbsp;<\/p>\n<p>Yeah, I&rsquo;m not holding my breath&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes even the best of systems gets hoisted by its own petard. I was using my computer the other day and moved from one room to the other. I got distracted and my computer went to sleep. Situation normal, this chain of events happens all the time. Except when I came back woke my computer &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/bone-in-the-throat.com\/Blog\/2015\/11\/13\/o-boy-that-was-an-annoying-fail\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;O Boy! That was an annoying FAIL!&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,9],"tags":[174],"class_list":["post-6912","post","type-post","status-publish","format-standard","hentry","category-modern-problems","category-technology","tag-technology"],"_links":{"self":[{"href":"https:\/\/bone-in-the-throat.com\/Blog\/wp-json\/wp\/v2\/posts\/6912","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bone-in-the-throat.com\/Blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bone-in-the-throat.com\/Blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bone-in-the-throat.com\/Blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bone-in-the-throat.com\/Blog\/wp-json\/wp\/v2\/comments?post=6912"}],"version-history":[{"count":2,"href":"https:\/\/bone-in-the-throat.com\/Blog\/wp-json\/wp\/v2\/posts\/6912\/revisions"}],"predecessor-version":[{"id":10163,"href":"https:\/\/bone-in-the-throat.com\/Blog\/wp-json\/wp\/v2\/posts\/6912\/revisions\/10163"}],"wp:attachment":[{"href":"https:\/\/bone-in-the-throat.com\/Blog\/wp-json\/wp\/v2\/media?parent=6912"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bone-in-the-throat.com\/Blog\/wp-json\/wp\/v2\/categories?post=6912"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bone-in-the-throat.com\/Blog\/wp-json\/wp\/v2\/tags?post=6912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}