I read about this woman the other day.
Seems her husband sent her a text message just as she was getting on a plane and now she’s saying that Southwest Airlines prevented her from calling her husband to prevent his suicide.
I think that the whole incident was handled badly from start to finish. I hate to say it but I think the woman is trying to implicate Southwest as somehow partially responsible for her husbands death, perhaps for monetary gain.
I’ve read several versions of the story and with each version it seems more like she’s looking for someone to blame.
Sadly her husband killed himself. But this lady had the option to step off the plane
The Flight attendant could have explained other options to this distraught lady.
The flight attendant was DEAD wrong if in fact, she slapped the phone down. Try that with me and it’s going to get REAL ugly REAL fast!
I’ve noticed that flight attendants these days are far more sanctimonious and rule bound than they need to be. I know they put up with a lot, and passengers are already spun up by security, lines, and the cattle car environment of planes these days, but flight attendants don’t have to be assholes! They are after all, servicers!
It would have been nothing for the flight attendant to tell the pilot about this lady’s concern and get a call to emergency services in her township. In fact it would have been easier for the airline to make that call than the lady herself. If she’d dialed 911 in New Orleans, she’d have gotten 911 in Louisiana. Someone at Southwest ticketing or even the control tower might have had better luck finding a Sheriffs number in Wisconsin, making the call with the address and getting emergency services to the lady’s home.
The problem is that the Flight attendant wasn’t listening. A problem we see all too often, these days and more often than in the past this not hearing someone out ends in tragedy.
All that being said, with each telling of the story I’ve heard or read, something doesn’t sound quite right.
This event doesn’t’ pass the smell test with me, I think if someone digs into it we’ll find other issues and possibly simple greed.
Do life insurance policies pay off if the policy holder kills themselves?
Makes me wonder, how about you?