Did it again… I’m in the doghouse – Updated

Ok I’m a bastard.

I’m working on some stuff and I get this call…

“My computer isn’t working. it was plugged in, it was connected to a network cable the sky is blue I stumbled, the computer fell, it landed on my shoes so that doesn’t really count as it falling, water is blue, the wind is blowing, I have on shoes. On and on and on and on….”

Images

I finally interrupt because NONE of the above is telling me anything important and the randomness is annoying as hell.

WHAT THE FUCK IS YOUR COMPUTER DOING? DOES IT POWER ON? CAN YOU TELL?

Yeah I’m harsh… I really had my mind completely someplace else and just listening to that insanity has completely destroyed my train of thought.

I should be more patient…

Most people do freak out a bit when they’ve dropped their machines… I’d freak out but I’d be PISSED as hell at myself for doing something soooo stupid.

99% of the time I need the basic facts and nothing more, let me ask the questions and just answer the question I asked, no extras no other oration.

This conversation would have gone so much better if it went something like

“Hey, I dropped my computer and now it will come on briefly then shutdown again. Do you have any ideas or should I just bring it to you?”

Unfortunately, that’s not the way it went. In fact, that’s NEVER the way it goes.

So today… I’ve been mean and heartless. My train of thought has completely been derailed.

Why is it that people can’t OR won’t organize their thoughts before they call technical support?

Sigh… I guess I should be prepared to make nice for the next few hours…

————— UPDATE ——————–

Hey, when you drop your computer while it’s running… (Even on your feet) ya got a better than even chance of damaging your hard drive.

So far, I’ve told the drive to map out the damaged sectors, Installed a new operating system and now a 13 hour restore of the last known good backup. I hope that backup has been allowed to run as I originally set it up… or else this is not going to go well.

————— UPDATE —-UPDATE—————

Whoo Hooo! OS Updated, Restore complete, Software and files are apparently all where they’re supposed to be. Now it’s just a matter of stumbling over the bits & pieces that need to have their license numbers re-entered. My work is done!

I can move on with the SHIT that I want to do… Thank you gods of the computer!

 

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